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Terms & Conditions

TERMS OF USE & AGREEMENTS

Welcome to the small online shop of British artist Jatinder Singh Durhailay. Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms.

PRIVACY

This online shop respects our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals. Your information (we don't store your full credit card number) is secured and encrypted with the Secure Socket Layer Software via PayPal.

GENERAL

We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.

DELIVERY

Purchased items will be shipped within 7 business days of the order and 10 business days for pieces including a gold finish, although most orders will be shipped within 3 to 4 days. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please notify jatinderdurhailay@gmail.com. Buyer assumes any and all duties and customs costs for orders shipping and will be contacted in advance should additional charges need to be made. We are not responsible for any lost, stolen or damaged shipments. A tracking number can be required by contacting jatinderdurhailay@gmail.com, if not required the buyer assumes all responsibilities of lost items.

PRICES, SHIPPING & HANDLING CHARGES

All prices exclude charges for shipping and handling. Shipping charges will be applied when adding the shipping destination in the basket review.

PRODUCT AVAILABILIT

Although availability may be indicated on the Site, we cannot guarantee product availability and products as all items are really limited, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.

RETURN POLICY

ALL SALES FINAL. Possible to discuss any issue by sending an email at jatinderdurhailay@gmail.com.



COLORS

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

SITE CONTENTS

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Jatinder Singh Durhailay. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Jatinder Singh Durhailay .

The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Jatinder Singh Durhailay on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain Jatinder Singh Durhailay's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Jatinder Singh Durhailay of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Jatinder Singh Durhailay will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments.  Jatinder Singh Durhailay is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

You agree that Jatinder Singh Durhailay may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity. By participating in Site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Jatinder Singh Durhailay may use your information for marketing and promotional purposes.


DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT COMPANY NAME SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
INACCURACY DISCLAIMER

From time to time there may be information on Jatinder Singh Durhailay Online Shop  that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your purchase you may contact jatinderdurhailay@gmail.com. Please see our Return Policy.

INDEMNIFICATION

You agree to defend, indemnify and hold this shop harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

MISCELLANEOUS

Unless otherwise specified and except to the extent our products are offered for sale in selected stores / galleries worldwide, this Site and the Contents thereof are displayed solely for the purpose of promoting our products and services available in selected places. This Site is controlled and operated (updates, design) by Johanna Tagada and Jatinder Singh Durhailay from their office in London, United-Kingdom. All the sales and financial actions of this shop are legally registered in the United Kingdom by Jatinder Singh Durhailay.

TERMINATION

This Agreement is effective unless and until terminated by either you or this online shop. You may terminate this Agreement at any time. We also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in our sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or COMPANY NAME, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

THANK YOU FOR YOUR PATRONAGE

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Help Page + FAQ

How can I pay for my order?

We accept payments from Visa, MasterCard, American Express or regular bank account payments - all through PayPal, a service you do not need to sign up for to use. We currently do not accept cash or check.

How long will my order take to arrive?

European orders should arrive within 7-14 business days and international orders within a 10-20 business days however this varies from country to country based on your respective CUSTOMS dept.

Do you ship worldwide?

Yes, Paypal will calculate and show you the postage costs on your order before you pay. We want you to order from abroad, so we keep the postage costs low for international orders

Will I get a tracking number for my shipment?


No unless stated in the product descprition! You will only receive a tracking number if you ask for it by mail at jatinderdurhailay@gmail.com, a confirmation email with a tracking number will be sent to you about 2-5 business days after your order is placed and extra shipping charges (usually around 3 euros) might be applied. Make sure you also check your SPAM folder just in case our email gets stuck there.

Will you restock sold out items?

Usually not as we work on "limited edition", but keep an eye out on Facebook and blog for updates.

Can I return or exchange an item I have ordered?

All sales are final. If you are unhappy with your order we can discuss further possibilities of exchanges, contact  jatinderdurhailay@gmail.com,

You are welcome to get in touch with us via our Facebook however if you would prefer to email click on the "Contact" link

Contact us for all further inquiries